What Clients are Saying...
My husband and I just wanted to recognize and share what a wonderful experience it was to work with Lorraine.
Lorraine was initially recommended to us by a colleague at work after two failed attempts of trying to sell our home, with two different realtors and 5 months on the market. Lorraine restored our faith on the importance of using a competent licensed realtor to buy/sell a home. Through her client-centric focus, she was committed, thorough, resourceful, enthusiastic and honest on what we needed to do to successfully sell our home. Entrusting Lorraine’s sound advice, we received a solid offer within a week of being listed.
It was a pleasure to work Lorraine who always responded in a timely manner with patience guiding us with her expertise. We do not hesitate to recommend her to our colleagues, friends and family as we are confident our referral will produce positive results that are client driven based on their needs and requirements trusting they are working with a realtor that exudes integrity and exemplary professionalism through every stage of the buying/selling process.
We met Lorraine while she was hosting an open house. We arrived just as she was starting to close up. She took the time to show us the house and talk about the area - never rushing us. We were only in the beginning process of moving from Red Deer to Kelowna but felt that that she would continue to give us that time. We decided to work with her and bought our house with her 6 months later. She was wonderful and we would highly recommend her to any of our friends.
Helle and Cliff
I met Lorraine while I was trying to sell my own home. Lorraine had just gotten an accepted offer for another client on a house just down the street from mine. She offered to give me market information for my house - so I accepted. She gave it to me and suggested a few ideas on how to sell it. I liked her honesty and her approach and decided to just list with her. She sold that house, then she sold another home of mine a year later and just recently sold a townhome for me. I've recommended 4 of my friends to her as well and they all feel the same. She's just the best to work with. She's not just my agent, but now someone I consider a good friend.
I wrote offers on a few different homes. None of these deals were straight forward. One was a foreclosure, another had a medly of issues from the galvanized piping, wiring and insultation, and the home I was finally successful with wasn't even listed. Lorraine and I worked thru all of these transactions. The appointments, offer process and inspections. She was very thorough and diligent. She knew what I was after and was great to deal with through out all of it. I've sent some of my clients to her to work with as well and they were all so happy. She's good and I couldn't say enough good things about her as an agent.
My husband and I had the pleasure of working with Lorraine to sell our house. I wasn't very knowledgeable when it came to buying and selling a house so I was glad she was very good at explaining things I didn't quite understand. She is professional and is very much an expert in real estate in all aspects. She sold our house in less than 3 weeks of it being listed! We were so impressed with her that I referred her to my parents that were selling their house in Ontario to move to Kelowna. She stayed in contact with them for over a year while they waited for buyers for their house. She was always there to answer any questions they had and even trusted her judgment when they decided to buy a house 'site-unseen' which they are now happily living in in West Kelowna. I will always refer friends, family and my clients to Lorraine. She wasn't just our realtor, she became our friend.
As first time home buyer's we were new to the market and to the home buying process. Lorraine's knowledable advice and gentle guidance, indicated that she had really listened to our requests. Her first priortiy was to meet our needs. Lorraine's thoughtful and caring nature made our entire process enjoyable, and landed us in the best home we could have possibly imagined!
Andrea and Ty
Upon the recommendation of a realtor friend of mine in Williams Lake, I met with Lorraine Penfound last summer to assist us in purchasing a condo for our daughter to live in while attending post-secondary in Kelowna. She is a very passionate, professional & dedicated person who went to great lengths to find us exactly what we were looking for. We would highly recommend her services.
I bought a house near Dilworth mountain in 2013, Lorraine was my realtor, she had a good understanding of my need, very efficient and helpful for all the paper work, she's also very responsible for the call after I bought the house, she is an awesome realtor.
As our realtor, Lorraine took the time and put in the effort to sell our home and to find us the home we were looking for. She kept us up-to date and well informed as we went through the process, all the while being professional and personable. We would definitely recommend Lorraine to our family and friends because she loves what she does and she cares.
Kathy and Colin
We feel so blessed to have had Lorraine Penfound as our realtor. She always went that extra mile for us. We appreciated her honesty and guidance which made our house hunting experience enjoyable. She always put our interests first and supplied us with professional advice. She is truly an amazing honest realtor which we for sure would recommend to anyone buying or selling. She listened to our wishes and found us our perfect home which we love! We ended up not just finding an amazing realtor, but a good friend too!
Steyn & Liechen Naude